Policies

Refunds apply to the initial payment only, within 3 days

All PART66Online.com customers may request a refund up to 3 days from the day of their initial subscription payment. This 3-day window applies only to the very first payment made when you start a subscription — it does not reset or re-apply to any later renewal charge. Customers may be asked to provide a valid reason for claiming a refund. PART66Online.com provides a transparent online resolution procedure for settling disputes and may direct refund requests through that channel so that product and service providers may make alternative suggestions for resolving such requests.

Recurring and renewal payments are non-refundable

Subscriptions on PART66Online.com renew automatically until you cancel them. Any recurring or renewal charge taken after your initial subscription payment is final and non-refundable, regardless of whether the renewed period has been used or not. This includes, but is not limited to: monthly renewals, annual renewals, and any subsequent billing cycle after the first one.

You may cancel your subscription at any time to prevent further charges. Cancellation stops all future billings from the next billing date onwards; it does not trigger a refund of the current period or of any past renewal payments. We recommend cancelling before your renewal date if you do not wish to continue, since we cannot refund a renewal simply because a user forgot to cancel in time.

One-off digital products are non-refundable

Study notes, question banks and Continuation Training courses are one-off digital products delivered to you instantly. Because access is granted immediately, these purchases are non-refundable once access has been granted, a download has begun, or a course has been started or a certificate issued. The 3-day window described above applies only to the initial subscription payment and does not apply to these one-off products.

Chargebacks and payment disputes

If you raise a chargeback or payment dispute instead of contacting us first, we may immediately revoke your access to the affected products and any Continuation Training certificate issued, and we may decline to accept future orders from you. Please contact us at info@part66online.com so we can resolve any problem directly.

Overriding terms

For products and services sold through PART66Online.com, this refund policy will normally override any statements to the contrary contained on a product or service provider's web site or terms and conditions of sale. A refund can only be credited to the original account from which payment was made. If such account is closed, then no refund can be granted. PART66Online.com may take steps to restrict customers that make repeated purchases and requests for refunds from making further purchases through PART66Online.com.

Other reasons for cancellation

PART66Online.com reserves the right to cancel a transaction in order to comply with credit card industry regulations, payment processor and banking rules, or the need to comply with legal requirements, intellectual property rights, court orders and law enforcement agencies. Refunds may also take place as a result of a processing error, technical problem, chargeback, threat of chargeback or any fraudulent transaction or situation which PART66Online.com reasonably considers to be potentially fraudulent, unlawful, or in breach of PART66Online.com's prohibited items & DMCA policy or privacy policy.

Agreement to these terms

Use of the PART66Online.com platform to purchase or sell items requires your agreement to our Refund Policy. This policy may be updated from time to time, so you should check back regularly.

Ownership of our content

All content made available on PART66Online.com — including the quiz questions and answers, question banks, study notes, Continuation Training courses and certificates, explanations, diagrams, text, layout and software — is owned by PART66Online.com or its licensors and is protected by copyright and other intellectual-property laws. Buying a subscription or a product, or downloading a file, does not transfer any ownership or intellectual-property rights to you.

Your licence to use it

When you subscribe or purchase a product we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use that content for your own individual exam preparation and continuing professional development. This licence is for your personal use only and lasts for as long as your subscription or access remains valid.

What you may not do

Except where the law expressly allows it, you may not:

• copy, reproduce, download in bulk, republish, post, distribute, broadcast, sell, rent, sub-licence or otherwise make our content available to any other person or on any other website, app, forum, cloud drive or file-sharing service;
• use our content for any commercial purpose, including teaching, training or reselling it to others, without our prior written permission;
• share, lend or sell your account or login details — one account is for one named individual, and access by more than one person is not permitted;
• scrape, harvest, data-mine, or use any bot, crawler or automated means to extract or copy the question bank or any other content; or
• remove, obscure or alter any copyright notice, watermark or identifying mark. Downloaded files (including PDFs) may carry marks that identify the purchasing account.

Enforcement

We actively monitor for shared, concurrent or automated access and for unauthorised copying of our material. If you breach this section we may, without notice and without refund, suspend or terminate your account and access, revoke any licence granted to you, and pursue any other remedy available to us — including issuing takedown notices (for example under the DMCA) and taking legal action to recover our losses. If you become aware of our material being shared or resold, please let us know at info@part66online.com.

Personal and verifiable

Each Continuation Training certificate is issued to the named individual who completed the course and carries a unique certificate ID, the exam score achieved and its validity dates. Certificates are recorded by us and can be verified on request.

Earning a certificate

A certificate is created only when you personally pass the online assessment for that course at the required standard. You must complete the course and its assessment yourself; having another person sit the assessment for you, sharing your account, or otherwise obtaining a certificate dishonestly is prohibited.

What you may not do

You must not alter, edit, forge or falsify a certificate, transfer or sell it to another person, or present it in a misleading way — including misrepresenting to any employer, training organisation or aviation authority what a certificate covers, when it was earned, or by whom.

Revocation

We may revoke a certificate — and record it as revoked — where we reasonably believe it was obtained through fraud, impersonation, account sharing or misrepresentation, or in breach of these policies. Where appropriate we may inform an affected employer or authority. A revoked certificate is no longer valid and will fail verification.

Recognition

Our certificate evidences that you completed our training course and assessment. Whether that training is accepted for any particular regulatory, licensing or employment purpose is decided by the relevant employer, maintenance organisation or aviation authority under their own procedures. We do not guarantee that any third party will accept our certificate, and it is your responsibility to confirm what your organisation requires.

Who we are

PART66Online.com ("we", "us", "our") operates this website and is the data controller responsible for your personal data. We are established in Latvia (European Union). For any privacy question or to exercise your rights, contact us at info@part66online.com. This policy explains what we collect, why, the legal basis for each use, how long we keep it, and your rights under the General Data Protection Regulation (GDPR).

Information we collect

• Account data: the username, email address and password you provide at registration (your password is stored in hashed form — we never store it in plain text), plus the IP address and time of registration and your last sign-in time.
• Activity data: your quiz results, progress statistics and tracking of questions answered incorrectly, your notification preferences, and any posts or comments you make in the Q&A forum. Q&A posts are public and visible to other users alongside your username.
• Technical & usage data: each time you view a page we record your IP address, browser/user-agent string and the page requested, to operate the service securely and to detect unauthorised sharing of accounts. When you download a purchased product we additionally log your IP, browser, language and referring page.
• Payment records: when you buy a subscription or product, your card details are entered with our payment providers and are never seen or stored by us. We do receive and store a record of the transaction — your name, email, the amount and a transaction ID — to confirm your purchase and meet our accounting obligations.

How we use your information, and our legal basis

• To provide your account and deliver the quiz and study services — legal basis: performance of our contract with you.
• To process payments and keep transaction records — legal basis: performance of our contract, and our legal obligation to retain accounting records.
• To keep the service secure and detect fraud or shared accounts (including IP and access logging) — legal basis: our legitimate interests in protecting the service.
• To understand how the site is used via analytics — by default we measure visits anonymously with no cookies (aggregated data only); we set cookie-based, non-anonymous analytics only after you accept analytics cookies — legal basis for that: your consent. See Cookies below.
• To send occasional emails about your account and relevant offers — legal basis: our legitimate interests. Every marketing email has a one-click unsubscribe link, and you can opt out at any time.

We do not sell or rent your personal data to anyone.

Cookies & similar technologies

We use a small number of cookies and browser-storage items. Essential ones are required for the site to work and cannot be switched off; analytics cookies load only if you click "Accept" on our cookie banner. You can change your choice at any time via the "Manage cookies" link in the footer. If you reject, we still measure your visit anonymously without cookies — no identifiers are stored on your device and the data is aggregated.

To display the site we also load web fonts and code libraries from Google Fonts, Cloudflare and jsDelivr; these providers necessarily receive your IP address as part of serving those files. If you use the optional in-page translation feature, the selected text is sent to Google Translate.

Who we share data with

We share data only with service providers who process it on our behalf: PayPal and 2Checkout (a Verifone company) for payments; Google for analytics, fonts and the optional translation feature; and Cloudflare and jsDelivr as content-delivery networks. Each processes data under its own privacy terms.

International transfers

Some of these providers (in particular Google) are located in or transfer data to the United States. Where data leaves the European Economic Area, the transfer is protected by appropriate safeguards such as the European Commission's Standard Contractual Clauses or the providers' approved data-transfer frameworks.

How long we keep your data

We keep your account data and learning progress for as long as your account is active. If you ask us to delete your account, we remove your personal data except where we must keep it longer by law — in particular, payment and invoice records are retained for 5 years to comply with Latvian accounting law. Security and presence logs are short-lived and are overwritten or cleared in the normal course of operation.

Your rights

Under the GDPR you have the right to: access the personal data we hold about you; have inaccurate data corrected; have your data erased; restrict or object to processing; receive your data in a portable format; and, where we rely on consent, withdraw that consent at any time (for analytics, simply choose "Reject" or clear your choice via "Manage cookies"). To exercise any of these rights, email info@part66online.com.

If you believe we have not handled your data properly, you have the right to lodge a complaint with your local supervisory authority. In Latvia this is the Data State Inspectorate (Datu valsts inspekcija), www.dvi.gov.lv.

Children

Our service is intended for adults preparing for professional aviation qualifications and is not directed at children under 16. We do not knowingly collect data from children.

Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

Changes to this policy

We may update this policy from time to time. Any material change will be posted on this page with a revised date below.

Digital delivery

Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete your download.

Confirmation of delivery

If you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the item(s) you purchased. If you receive an e-mail from us with instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased.

Issues with delivery

In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.