Policies and Terms
Who We Are & Terms of Sale
In short: PART66Online is a registered sole-trader business in Latvia. Depending on your location and currency, your order is completed by one of three payment providers — PayPal, 2Checkout or Paddle.com. For orders paid in Indian rupees, Paddle.com is the Merchant of Record. These terms, together with the policies on this page, form the agreement between you and us.
Who we are
PART66Online ("we", "us", "our") is a registered sole-trader business established in Latvia (European Union), operating the website www.part66online.com.
Mazā Krūmu iela 20–49, Rīga, LV-1069, Latvia
Email: info@part66online.com
Full trader and registration details are available on request from that address.
How your order is processed
Depending on your location and the currency you pay in, your order is completed by one of the following payment providers. In every case the product itself, the licence to use it and the support behind it come from PART66Online.
- PayPal — payments in euro. PART66Online is the seller of record.
- 2Checkout (a Verifone company) — payments in euro. PART66Online is the seller of record.
- Paddle.com — payments in Indian rupees. Paddle.com acts as our online reseller and is the Merchant of Record for those orders: it processes the order, issues the invoice and any applicable tax, and handles customer service inquiries and returns for them.
What we sell, and what we do not claim
Everything we sell is self-study exam-preparation material written by us: practice quizzes, question banks, study notes, and our own Continuation Training courses. We are not an EASA-approved Part-147 maintenance training organisation, we are not an examination body, and we do not issue or endorse official EASA licences or examinations. Our material is a study aid; working through it does not guarantee a pass in any official examination. See Continuation Training Certificates for what our own certificates do and do not represent.
Availability and liability
We work to keep the platform available and its content accurate, but it is provided on an "as is" basis and we do not warrant that it will be uninterrupted, error-free, or that any particular question or explanation is free of mistakes. If you believe something is wrong, please report it — every report is reviewed.
To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profits, or the outcome of any examination. Nothing in these terms limits liability that cannot be limited by law, and nothing affects your statutory rights as a consumer.
Governing law
These terms are governed by the laws of Latvia. This does not remove any mandatory consumer-protection right you have under the law of your country of residence. For orders where Paddle.com is the Merchant of Record, Paddle's own buyer terms and refund policy also apply to that transaction.
Agreement and changes
By registering an account, subscribing, or completing a purchase, you agree to these terms and to the policies set out on this page. We may update them from time to time; the date shown at the end of a section reflects its last revision.
Last updated: 6 August 2026
Refund Policy
In short: only your initial subscription payment is refundable, and only within 3 days of that payment. Recurring / renewal charges are not refundable — you can cancel at any time to stop future billing, but payments already taken on renewal will not be returned. One-off products (study notes, question banks and Continuation Training) are not refundable once they have been delivered. Orders placed in Indian rupees through our Paddle checkout follow a different rule — a 14-day window that ends once you start downloading or using the product. See Purchases in Indian rupees below.
Refunds apply to the initial payment only, within 3 days
All PART66Online.com customers may request a refund up to 3 days from the day of their initial subscription payment. This 3-day window applies only to the very first payment made when you start a subscription — it does not reset or re-apply to any later renewal charge. Customers may be asked to provide a valid reason for claiming a refund. PART66Online.com provides a transparent online resolution procedure for settling disputes and may direct refund requests through that channel so that product and service providers may make alternative suggestions for resolving such requests.
Recurring and renewal payments are non-refundable
Subscriptions on PART66Online.com renew automatically until you cancel them. Any recurring or renewal charge taken after your initial subscription payment is final and non-refundable, regardless of whether the renewed period has been used or not. This includes, but is not limited to: monthly renewals, annual renewals, and any subsequent billing cycle after the first one.
You may cancel your subscription at any time to prevent further charges. Cancellation stops all future billings from the next billing date onwards; it does not trigger a refund of the current period or of any past renewal payments. We recommend cancelling before your renewal date if you do not wish to continue, since we cannot refund a renewal simply because a user forgot to cancel in time.
One-off digital products are non-refundable
Study notes, question banks and Continuation Training courses are one-off digital products delivered to you instantly. Because access is granted immediately, these purchases are non-refundable once access has been granted, a download has begun, or a course has been started or a certificate issued. The 3-day window described above applies only to the initial subscription payment and does not apply to these one-off products.
Purchases in Indian rupees (Paddle as Merchant of Record)
Where your purchase is made in Indian rupees (INR) through our Paddle checkout, Paddle.com is the Merchant of Record and the following applies to that order instead of the windows described above.
You may request a refund within 14 days of the transaction date, provided you have not started downloading, accessing or otherwise using the product. Because our products are delivered immediately, you consent at checkout to us making the product available to you straight away, and you acknowledge that this 14-day right ends once your download or access begins.
For subscriptions, the 14-day window covers the first payment only. Renewal charges are not refundable; you may cancel at any time to stop future billing.
Refund requests for these orders are handled by Paddle. You can contact Paddle at paddle.net, or write to us at info@part66online.com and we will help.
Chargebacks and payment disputes
If you raise a chargeback or payment dispute instead of contacting us first, we may immediately revoke your access to the affected products and any Continuation Training certificate issued, and we may decline to accept future orders from you. Please contact us at info@part66online.com so we can resolve any problem directly.
Overriding terms
For products and services sold through PART66Online.com, this refund policy will normally override any statements to the contrary contained on a product or service provider's web site or terms and conditions of sale. A refund can only be credited to the original account from which payment was made. If such account is closed, then no refund can be granted. PART66Online.com may take steps to restrict customers that make repeated purchases and requests for refunds from making further purchases through PART66Online.com.
Where Paddle.com is the Merchant of Record for your order, or where mandatory consumer law in your country of residence gives you stronger rights than this policy, those rights apply in preference to this policy. This policy is never intended to reduce a right you hold by law.
Other reasons for cancellation
PART66Online.com reserves the right to cancel a transaction in order to comply with credit card industry regulations, payment processor and banking rules, or the need to comply with legal requirements, intellectual property rights, court orders and law enforcement agencies. Refunds may also take place as a result of a processing error, technical problem, chargeback, threat of chargeback or any fraudulent transaction or situation which PART66Online.com reasonably considers to be potentially fraudulent, unlawful, or in breach of PART66Online.com's prohibited items & DMCA policy or privacy policy.
Agreement to these terms
Use of the PART66Online.com platform to purchase or sell items requires your agreement to our Refund Policy. This policy may be updated from time to time, so you should check back regularly.
Intellectual Property & Acceptable Use
In short: everything we publish — quizzes, question banks, study notes and training material — is our copyrighted property. Your purchase or subscription gives you a personal licence to study with it yourself, not the right to copy, share, resell or republish it. One account is for one person.
Ownership of our content
All content made available on PART66Online.com — including the quiz questions and answers, question banks, study notes, Continuation Training courses and certificates, explanations, diagrams, text, layout and software — is owned by PART66Online.com or its licensors and is protected by copyright and other intellectual-property laws. Buying a subscription or a product, or downloading a file, does not transfer any ownership or intellectual-property rights to you.
Your licence to use it
When you subscribe or purchase a product we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use that content for your own individual exam preparation and continuing professional development. This licence is for your personal use only and lasts for as long as your subscription or access remains valid.
What you may not do
Except where the law expressly allows it, you may not:
- copy, reproduce, download in bulk, republish, post, distribute, broadcast, sell, rent, sub-licence or otherwise make our content available to any other person or on any other website, app, forum, cloud drive or file-sharing service;
- use our content for any commercial purpose, including teaching, training or reselling it to others, without our prior written permission;
- share, lend or sell your account or login details — one account is for one named individual, and access by more than one person is not permitted;
- scrape, harvest, data-mine, or use any bot, crawler or automated means to extract or copy the question bank or any other content; or
- remove, obscure or alter any copyright notice, watermark or identifying mark. Downloaded files (including PDFs) may carry marks that identify the purchasing account.
Enforcement
We actively monitor for shared, concurrent or automated access and for unauthorised copying of our material. If you breach this section we may, without notice and without refund, suspend or terminate your account and access, revoke any licence granted to you, and pursue any other remedy available to us — including issuing takedown notices (for example under the DMCA) and taking legal action to recover our losses. If you become aware of our material being shared or resold, please let us know at info@part66online.com.
Continuation Training Certificates
In short: a Continuation Training certificate is issued to you personally once you genuinely pass the assessment. It must not be shared, altered or misrepresented. We can revoke certificates obtained dishonestly, and each employer or authority decides for itself whether to accept them.
Personal and verifiable
Each Continuation Training certificate is issued to the named individual who completed the course and carries a unique certificate ID, the exam score achieved and its validity dates. Certificates are recorded by us and can be verified on request.
Earning a certificate
A certificate is created only when you personally pass the online assessment for that course at the required standard. You must complete the course and its assessment yourself; having another person sit the assessment for you, sharing your account, or otherwise obtaining a certificate dishonestly is prohibited.
What you may not do
You must not alter, edit, forge or falsify a certificate, transfer or sell it to another person, or present it in a misleading way — including misrepresenting to any employer, training organisation or aviation authority what a certificate covers, when it was earned, or by whom.
Revocation
We may revoke a certificate — and record it as revoked — where we reasonably believe it was obtained through fraud, impersonation, account sharing or misrepresentation, or in breach of these policies. Where appropriate we may inform an affected employer or authority. A revoked certificate is no longer valid and will fail verification.
Recognition
Our certificate evidences that you completed our training course and assessment. Whether that training is accepted for any particular regulatory, licensing or employment purpose is decided by the relevant employer, maintenance organisation or aviation authority under their own procedures. We do not guarantee that any third party will accept our certificate, and it is your responsibility to confirm what your organisation requires.
Privacy & Cookie Policy
In short: we collect only what we need to run your account and the quiz service, we never sell your data, we measure site usage anonymously and set analytics cookies only if you accept them, and you can ask us to access or delete your data at any time by emailing info@part66online.com.
Who we are
PART66Online.com ("we", "us", "our") operates this website and is the data controller responsible for your personal data. We are established in Latvia (European Union). For any privacy question or to exercise your rights, contact us at info@part66online.com. This policy explains what we collect, why, the legal basis for each use, how long we keep it, and your rights under the General Data Protection Regulation (GDPR).
Information we collect
- Account data: the username, email address and password you provide at registration (your password is stored in hashed form — we never store it in plain text), plus the IP address and time of registration and your last sign-in time.
- Activity data: your quiz results, progress statistics and tracking of questions answered incorrectly, your notification preferences, and any posts or comments you make in the Q&A forum. Q&A posts are public and visible to other users alongside your username.
- Technical & usage data: each time you view a page we record your IP address, browser/user-agent string and the page requested, to operate the service securely and to detect unauthorised sharing of accounts. When you download a purchased product we additionally log your IP, browser, language and referring page.
- Payment records: when you buy a subscription or product, your card details are entered with our payment providers and are never seen or stored by us. We do receive and store a record of the transaction — your name, email, the amount and a transaction ID — to confirm your purchase and meet our accounting obligations.
How we use your information, and our legal basis
- To provide your account and deliver the quiz and study services — legal basis: performance of our contract with you.
- To process payments and keep transaction records — legal basis: performance of our contract, and our legal obligation to retain accounting records.
- To keep the service secure and detect fraud or shared accounts (including IP and access logging) — legal basis: our legitimate interests in protecting the service.
- To understand how the site is used via analytics — by default we measure visits anonymously with no cookies (aggregated data only); we set cookie-based, non-anonymous analytics only after you accept analytics cookies — legal basis for that: your consent. See Cookies below.
- To send occasional emails about your account and relevant offers — legal basis: our legitimate interests. Every marketing email has a one-click unsubscribe link, and you can opt out at any time.
We do not sell or rent your personal data to anyone.
Cookies & similar technologies
We use a small number of cookies and browser-storage items. Essential ones are required for the site to work and cannot be switched off; analytics cookies load only if you click "Accept" on our cookie banner. You can change your choice at any time via the "Manage cookies" link in the footer. If you reject, we still measure your visit anonymously without cookies — no identifiers are stored on your device and the data is aggregated.
| Name | Type | Purpose | Duration |
|---|---|---|---|
| PHPSESSID | Essential | Maintains your server session | Session |
| hash | Essential | Anti-abuse / online-presence identifier | Session |
| uname, pwd | Essential | Keep you signed in ("Remember me") | 30 days |
| cookieConsent | Essential (localStorage) | Remembers your cookie choice (stored in your browser's local storage) | Until cleared |
| _ga, _ga_* | Analytics (consent only) | Google Analytics — measures site usage. Set only if you accept analytics cookies. | Up to 2 years |
To display the site we also load web fonts and code libraries from Google Fonts, Cloudflare and jsDelivr; these providers necessarily receive your IP address as part of serving those files. If you use the optional in-page translation feature, the selected text is sent to Google Translate.
Our business enquiry form (on the For Business page) is protected by Google reCAPTCHA to block automated spam. reCAPTCHA receives your IP address and interaction data and may set a cookie for this purpose; its use is subject to the Google Privacy Policy and Terms of Service.
Who we share data with
We share data only with service providers who process it on our behalf: PayPal, 2Checkout (a Verifone company) and Paddle.com for payments; Google for analytics, fonts and the optional translation feature; and Cloudflare and jsDelivr as content-delivery networks. Each processes data under its own privacy terms.
International transfers
Some of these providers (in particular Google) are located in or transfer data to the United States. Where data leaves the European Economic Area, the transfer is protected by appropriate safeguards such as the European Commission's Standard Contractual Clauses or the providers' approved data-transfer frameworks.
How long we keep your data
We keep your account data and learning progress for as long as your account is active. If you ask us to delete your account, we remove your personal data except where we must keep it longer by law — in particular, payment and invoice records are retained for 5 years to comply with Latvian accounting law. Security and presence logs are short-lived and are overwritten or cleared in the normal course of operation.
Your rights
Under the GDPR you have the right to: access the personal data we hold about you; have inaccurate data corrected; have your data erased; restrict or object to processing; receive your data in a portable format; and, where we rely on consent, withdraw that consent at any time (for analytics, simply choose "Reject" or clear your choice via "Manage cookies"). To exercise any of these rights, email info@part66online.com.
If you believe we have not handled your data properly, you have the right to lodge a complaint with your local supervisory authority. In Latvia this is the Data State Inspectorate (Datu valsts inspekcija), www.dvi.gov.lv.
Children
Our service is intended for adults preparing for professional aviation qualifications and is not directed at children under 16. We do not knowingly collect data from children.
Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
Changes to this policy
We may update this policy from time to time. Any material change will be posted on this page with a revised date below.
Last updated: 31 May 2026
Delivery Policy
Digital delivery
Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete your download.
Confirmation of delivery
If you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the item(s) you purchased. If you receive an e-mail from us with instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased.
Issues with delivery
In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.